How do you request a scope change?
Tell your project lead what’s changed. We estimate the impact on cost and schedule first, in writing, and nothing new is billed until you’ve approved it.
How are changes priced?
The same way the original scope was — estimated from the work involved, not improvised. Small changes often fit inside existing scope; we’ll tell you which kind you’re looking at.
Can you pause or resize a retainer?
[CONFIRM: retainer pause, scale-up, and scale-down terms, including notice period]