How do you request a change?
Send it to your project lead with three things: what you want, why it matters, and when you need it. That’s enough — turning it into scoped, scheduled work is our job.
What happens next?
We confirm we’ve got it, tell you whether it fits inside existing scope or needs an estimate, and schedule it. You’ll know where it landed — see How projects run.
How long until you hear back?
[CONFIRM: triage response-time commitment]